Privacy Policy.

1. Who We Are

QuantzaraAI provides AI engineering, data science, machine learning, analytics, business intelligence, automation, training, and related digital services. This Privacy Policy applies when you use our website, request a consultation, submit a service enquiry, enroll in training, access learning resources, upload project files, or interact with any current or future QuantzaraAI platform feature.

2. Information We Collect

Depending on how you use the platform, we may collect:

• Contact details such as your name, email address, phone number, organization, role, and enquiry message.
• Client service information such as consultation requests, proposal requirements, project files, uploaded documents, datasets, business requirements, and communication history.
• Training and academy information such as enrollment details, course activity, lesson progress, downloads, quiz results, certificate records, and learner support requests.
• Account and security information such as login credentials, user roles, authentication logs, access permissions, and administrative activity.
• Payment-related information such as billing details, transaction references, payment status, and receipts. We do not intentionally store full payment card details on our own servers.
• Technical and analytics data such as IP address, device type, browser, pages visited, referral source, cookies, error logs, and usage statistics.

3. How We Use Information

We use collected information to operate the platform, respond to enquiries, provide AI and data services, manage training enrollments, deliver recorded learning content, issue certificates, process payments, provide support, improve website performance, secure accounts, generate operational reports, and comply with legal or regulatory obligations.

4. AI, Data Science, and Client Data

Client datasets, documents, business information, and project files are used only to evaluate, design, build, test, deploy, or support the services requested by the client. We do not use confidential client data to train public models or unrelated systems without permission. Where third-party AI, cloud, analytics, automation, or infrastructure tools are required, we use them only as needed to deliver the agreed service.

5. Cookies and Analytics

We may use cookies and similar technologies to keep the website functional, remember preferences, understand usage patterns, improve SEO performance, measure campaigns, and protect the platform from abuse. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

6. When We Share Information

We may share information with trusted service providers that help us operate the platform, including hosting providers, payment processors, email services, analytics tools, cloud infrastructure providers, automation tools, instructors, consultants, and technical support partners. We may also disclose information if required by law, to protect our rights, to investigate fraud or abuse, or as part of a business transfer.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal data and client information. These may include authentication, authorization, access controls, secure coding practices, protection against common web risks, file upload controls, logging, backups, and administrative role management. No system is completely secure, so users should also protect their passwords and avoid sending unnecessary sensitive information.

8. Data Retention

We keep information for as long as needed to provide services, manage training records, meet business, legal, accounting, reporting, security, and operational requirements, resolve disputes, and enforce agreements. Client project data may be retained according to the relevant engagement terms or deleted on reasonable request where no legal or operational reason requires continued retention.

9. Your Rights and Choices

You may request access, correction, deletion, restriction, or export of personal information where applicable. You may also unsubscribe from non-essential communications. Some information may need to be retained for legal, security, payment, certification, or contractual reasons.

10. Children's Privacy

The platform is intended for businesses, professionals, students, and learners who can lawfully use online services. If a training program is made available to younger learners, enrollment and data handling may require consent from a parent, guardian, school, or sponsoring organization.

11. International Services

QuantzaraAI may use service providers, cloud tools, or infrastructure located outside your country. By using the platform, you understand that information may be processed where our providers operate, subject to appropriate safeguards where required.

12. Updates to This Policy

We may update this Privacy Policy as our website, academy, services, technology, or legal obligations change. The updated version will be posted on this page with a revised date.

13. Contact Us

For privacy questions or requests, contact QuantzaraAI at info@quantzaraai.com.